Services & Amenities

During your trip to the Chattanooga Choo Choo you will find all the amenities needed to make your stay convenient and memorable! Relaxing accommodations, friendly and knowledgeable staff, restaurants, entertainment and more!

Chattanooga Choo Choo Shopping

Refinery423 Mercantile is located in the historic Paul Brock train car (beside the Silver Diner Pizza Car). The boutique is stocked with an ever-changing collection of hand crafted and curated items sourced from around the country. Refinery423 combines humble, modern, rustic, and southern with a touch of whimsy!

Sweetly Southern is an eclectic collection of 18th and 19th century gifts. Visitors will find an array of elegant Victorian pieces ranging from tea sets to antique jewelry designed for people who want to give their lives a touch of elegance and nostalgia. You will also find Civil War memorabilia, a large collection of gun replicas, historic books, and that perfect Chattanooga Choo Choo souvenir!

Chattanooga Transportation

Chattanooga Airport Shuttle - In the event you fly into Chattanooga Airport and stay at the Chattanooga Choo Choo Hotel, we offer free airport shuttle service. Please call 423-266-5000. Let us know your airline, flight number, and arrival or departure date and time. Call at least 24 hours in advance to ensure timely transportation.

FREE Downtown Shuttle - From the Chattanooga Choo Choo Hotel to the Tennessee Aquarium, the CARTA shuttle will take care of all your downtown transportation needs. Electric shuttles run every ten minutes and include stops for downtown shopping and sightseeing. You can catch this complimentary shuttle service just across the way from the hotel lobby.

Chattanooga Car Share via Green Commuter - Green Commuter is a membership-based, fully automated platform with 24/7 access to a network of electric vehicles. Members can rent a vehicle on an as-needed basis, paying only for the time they reserve. A Green Commuter pick-up/ drop-off location is located less than a block away on Station Street.

Glenn Miller Formal Gardens

Relax, unwind, and enjoy activities in the Glenn Miller Formal Gardens. Stop and smell the roses while you stroll through our award-winning, All America Rose Selection gardens. Sit and relax in a rocking chair. Play a game of Jenga, life-sized checkers, corn hole, bocce ball, and more! The Glenn Miller Gardens is an oasis among the bustle of the city.

Indoor Pool

Rain or shine, you can swim year-round in the heated indoor pool located in the MacArthur Building. The indoor pool is a great way to sit back and relax after an adventurous day touring the sites in Chattanooga. Lounge chairs and towels are conveniently provided for our guests. Pool hours are from 9:00am until 11:00pm.

Pet Friendly

Dogs up to 50 pounds are allowed in standard rooms only. A $50 non-refundable pet deposit is charged at check-in for guests with pets in their room. Pets must be crated if left unattended in the guestroom. Pets must be leashed when in public areas of the hotel. Guests are responsible for any damages caused by pets.

Dry Cleaning & Laundry Service

Every morning at 9:00 am (Monday through Friday), our local dry cleaning service will pick up your laundry at the front desk and have it back to you by 6:00pm. A laundry bag and order form are conveniently placed in your guestroom.

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